1. Introduction

Bigjaja.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website.

2. Information We Collect

Personal Data: Name, email address, phone number, and banking details (for withdrawals).
Verification Data: Government IDs (NIN, Drivers License) uploaded for KYC purposes.
Property Data: Information about properties you list, including photos and location data.
Chat Data: Messages and files shared through our secure chat system.

3. How We Use Your Data

To facilitate property transactions (buying, selling, renting).
To verify your identity and prevent fraud.
To process payments and manage your BigJaja Wallet.
To communicate with you regarding your account or listings.

4. Information Sharing

We do not sell your personal data. We may or may not share information with:

Law Enforcement: If required by law to investigate fraud (Police).
Service Providers: Third-party vendors who assist with payment processing or hosting.
Other Users: Your name and profile photo are visible to users you chat or transact with.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. However, no electronic transmission is 100% video secure.

6. Cookies & Tracking

We use cookies to improve your experience, such as keeping you logged in and remembering your preferences.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: legal@bigjaja.com

Phone: +234 8100100413